Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I have already subscribed for updates and confirmed the subscription, but the browser won't install.

  • 3 amsoshi
  • 3 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Eirene

Eirene
Eirene
more options

I am trying to download and install Mozilla, the download is aborted and i am redirected to the page with subscription. My e-mail is already subscribed for updates and I have already confirmed it, but i still can't install the browser, the installation is aborted again and i am redirected to the same page again.

I am trying to download and install Mozilla, the download is aborted and i am redirected to the page with subscription. My e-mail is already subscribed for updates and I have already confirmed it, but i still can't install the browser, the installation is aborted again and i am redirected to the same page again.

Mafitar da aka zaɓa

Actually, it was org website, that was why i was surprised by this situation. I have cleaned the registry, deleted all Mozilla files and folders left from the former installation and downloaded Mozilla from another website. ( That solved my problem. Thank you for the answer.

Karanta wannan amsa a matsayinta 👍 0

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

You don't need to subscribe to anything to download, install, and use Firefox.

Maybe your AV application is blocking the download or installation?

See if you have any better luck with the full, off-line installer. https://www.mozilla.org/en-US/firefox/all/

James
James
  • Moderator
  • Top 10 Contributor
more options

It sounds like you wee trying to get Firefox from a unknown site that is not a *.mozilla.org url.

Note the part above the search Real results in search engine sites like Google or Bing are Ads that can lead to questionable sites.

Eirene
Eirene Mai mallakar tambaya
more options

Zaɓi Mafita

Actually, it was org website, that was why i was surprised by this situation. I have cleaned the registry, deleted all Mozilla files and folders left from the former installation and downloaded Mozilla from another website. ( That solved my problem. Thank you for the answer.