Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Thunderbird startup get unresponsive script error CAUSE: antivirus?

  • 4 amsoshi
  • 2 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Wayne Mery

more options

Every time I start Thunderbird I get the following error:

Warning: Unresponsive script

Script: chome://messenger/content/mailWindows.js171

I check Stop script and Don't ask me again, but it comes up every time start Thunderbird. This is a clean installation. Screens attached.

Every time I start Thunderbird I get the following error: Warning: Unresponsive script Script: chome://messenger/content/mailWindows.js171 I check Stop script and Don't ask me again, but it comes up every time start Thunderbird. This is a clean installation. Screens attached.
Hoton allon fuska da aka liƙa

An gyara daga Wayne Mery

All Replies (4)

more options

what anti virus? It is the usual cause here.

more options

Running and have been running McAfee for years

more options

McAfee has a long reputation for hangs, slow performance and general instability. See https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee for workarounds and notes on McAfee.

more options

Tom, See https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems for a longer list of performance issues to investigate

Did you solve your problem??