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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Using shortcut instructions doesn't work. When I try to open shortcut, it takes me to Firefox but doesn't open th link. It opens a new blank tab.

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  • 1 yana da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga FredMcD

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I previously had a webpage shortcut on my desktop which worked fine long term. Now all of a sudden, when I click on the shortcut, it takes me to Firefox and appears to be connecting but then a new tab appears that is blank.

I deleted the shortcut and tried putting a new shortcut multiple times with the same thing happening each time.

Only way to open this website is to go directly from Firefox.

Please explain in simple terms, I am not an advanced user.

I previously had a webpage shortcut on my desktop which worked fine long term. Now all of a sudden, when I click on the shortcut, it takes me to Firefox and appears to be connecting but then a new tab appears that is blank. I deleted the shortcut and tried putting a new shortcut multiple times with the same thing happening each time. Only way to open this website is to go directly from Firefox. Please explain in simple terms, I am not an advanced user.

All Replies (2)

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so from my point of view you are using a shortcut to access a web page right?

Ok change it

Instead of having a shortcut you make a bookmark the page if it's a page that you use daily then place it on the bookmark bar.

press ALT > View > Tool Bar and select bookmark bar to see it if doesn't show

better this way then having a shortcut and if will for sure solve your current of future problems!!!

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Create a new shortcut.