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Plugin status detector keeps spinning

  • 2 amsoshi
  • 3 sa na da wannan matsala
  • 6 views
  • Amsa ta ƙarshe daga STreat

STreat
STreat
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Hello,

I have a message that my Shockwave Flash player version is vulnerable and should be updated. Updating leads me to the Check Your Plugins page, https://www.mozilla.org/en-US/plugincheck/. This contains a Plugin Status window, apparently necessary in determining next steps in updating. However the "wait" dial continues to spin and never displays any information. I have tried to go around this page to update the Shockwave plugin, but am always directed back to this page and the spinning status detector.

What do I need to do to fix this, and update the plugin (maybe two different issues) Thanks

Hello, I have a message that my Shockwave Flash player version is vulnerable and should be updated. Updating leads me to the Check Your Plugins page, https://www.mozilla.org/en-US/plugincheck/. This contains a Plugin Status window, apparently necessary in determining next steps in updating. However the "wait" dial continues to spin and never displays any information. I have tried to go around this page to update the Shockwave plugin, but am always directed back to this page and the spinning status detector. What do I need to do to fix this, and update the plugin (maybe two different issues) Thanks

Mafitar da aka zaɓa

hi STreat, please see if you can resolve the problem on the plugin-check page when you go to the firefox menu ≡ > addons > plugins & set the "java deployment toolkit" to never activate and then reload the page?

Karanta wannan amsa a matsayinta 👍 8

All Replies (2)

philipp
philipp
  • Moderator
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Zaɓi Mafita

hi STreat, please see if you can resolve the problem on the plugin-check page when you go to the firefox menu ≡ > addons > plugins & set the "java deployment toolkit" to never activate and then reload the page?

STreat
STreat Mai mallakar tambaya
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Philipp,

Thanks, problem resolved. Verbose: This also resolved a number of other little "niggling" issues including the speed with which Firefox responds. Thanks, this is really great help, and it is forcing me to dig around in Firefox a little more to learn it better. Steve