Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

can't send emails

  • 3 amsoshi
  • 1 yana da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga christ1

more options

When sending emails I get a message 'Login to server smtp.lineone.net failed.' and I'm invited to retry or enter a new password. If I retry, it usually just comes back to the same message but occasionaly it starts connecting (showing the message 'Connected to smtp.lineone.net...') and just goes on forever never completing. This problem has just recently occurred after years of using Thunderbird.

When sending emails I get a message 'Login to server smtp.lineone.net failed.' and I'm invited to retry or enter a new password. If I retry, it usually just comes back to the same message but occasionaly it starts connecting (showing the message 'Connected to smtp.lineone.net...') and just goes on forever never completing. This problem has just recently occurred after years of using Thunderbird.

All Replies (3)

more options

Check with your email provider if they have a problem.

more options

I have done that and they say there is no problem. If I access my email through their site I can send emails without the problems.

more options

Webmail infrastructure is independent from POP/IMAP/SMTP servers. Therefore, if webmail works, this is no indication that there are no problems.

What are the required server settings as per your email provider instructions? I suppose they do have a support web site.

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the Copy text to clipboard button and paste the information into your reply.