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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Have tried to migrate data using mozbackup and profile files but no emails found. Can send and receive emails and address book ok but no emails.

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  • Amsa ta ƙarshe daga ericthehalibut

ericthehalibut
ericthehalibut
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My old pc is failing and thunderbird just about works albeit very slowly. I managed to use mozbackup to backup my profile and also copied the stuff in Users/Appdata/Roaming/Thunderbird/Profiles.

I installed Mozilla Thunderbird on a new computer and mozbackup appears to work for the restore function but on opening thunderbird, I have email address book stuff and can send and receive email ok but there are no emails in the inbox.

I also pasted the profile data I coped from the old computer to the profiles directory of the new installation with the same result.

What am I doing wrong as I really need the old emails and attachments?

Rgds,

Alex Johnson

My old pc is failing and thunderbird just about works albeit very slowly. I managed to use mozbackup to backup my profile and also copied the stuff in Users/Appdata/Roaming/Thunderbird/Profiles. I installed Mozilla Thunderbird on a new computer and mozbackup appears to work for the restore function but on opening thunderbird, I have email address book stuff and can send and receive email ok but there are no emails in the inbox. I also pasted the profile data I coped from the old computer to the profiles directory of the new installation with the same result. What am I doing wrong as I really need the old emails and attachments? Rgds, Alex Johnson

All Replies (2)

Zenos
Zenos
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The new computer - is it Windows 10?

My first experience of copying a Thunderbird profile onto a new Windows 10 installation was that it copied only the top layer of folders (where account settings and address books live), but not the lower-down folders (for example, Mail, ImapMail) where all the message data is stored.

ericthehalibut
ericthehalibut Mai mallakar tambaya
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Yes the new machine is Windows 10 as was the old one.