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Halfkenny
Halfkenny
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my account is on lockdown and I cannot either correct it or register a new account. I entered an old password by mistake and now even when I try to register a new one or reset my existing password I am still locked out.

Thank You in advance

my account is on lockdown and I cannot either correct it or register a new account. I entered an old password by mistake and now even when I try to register a new one or reset my existing password I am still locked out. Thank You in advance

All Replies (2)

philipp
philipp
  • Moderator
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hi Halfkenny, we are currently having some issues with firefox accounts - those should resolve themselves later on though, so please have a bit of patience at the moment and try to log-in again in a bit. thank you for your understanding!

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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There have been problems over the past days with the Firefox account service used to sign on to Sync. Most these issues should be fixed now. See Mozilla — Cloud Services Status: 

Firefox Accounts
Issues with FxA logins have been resolved.
Timestamp: Apr 4, 17:00 UTC

We are currently experiencing problems with FxA logins. Engineers are looking into the problem.
Timestamp: Apr 3, 22:43 UTC

Can you access the account here?