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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Haven't received email for password after trying several times

  • 2 amsoshi
  • 2 sa na da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga the-edmeister

madonna
madonna
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I haven't used Firefox in a long time,and therefor forgotten my username and password.I've clicked on the "Send email" several times during these past week's,but not yet received the email confirmation.

I haven't used Firefox in a long time,and therefor forgotten my username and password.I've clicked on the "Send email" several times during these past week's,but not yet received the email confirmation.

All Replies (2)

Andrew
Andrew
  • Moderator
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Is this for this support forum? Firefox Sync? Please elaborate.

the-edmeister
the-edmeister
  • Moderator
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https://status.services.mozilla.com/

Firefox Accounts for Firefox Sync (and other Services) is having continuing problems for the past 3 days. It seemed to be fixed yesterday Apr 4, 17:00 UTC but another problem arose later. Currently the issue is with logging in or creating new accounts.

Check that status page later to see when the current problem is resolved.