Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Messages not visible in folders

  • 3 amsoshi
  • 1 yana da wannan matsala
  • 6 views
  • Amsa ta ƙarshe daga Matt

sbrow
sbrow
more options

On starting Thunderbird 45.0, the entire folder structure in the Inbox is visible, but not the messages. When we restart in Safe Mode, the messages are visible. I tried to restart after checking the boxes for "Disable all add-ons" and "Reset toolbars and controls" but the messages are still missing. Only "Continue in Safe Mode" works to reveal the messages.

On starting Thunderbird 45.0, the entire folder structure in the Inbox is visible, but not the messages. When we restart in Safe Mode, the messages are visible. I tried to restart after checking the boxes for "Disable all add-ons" and "Reset toolbars and controls" but the messages are still missing. Only "Continue in Safe Mode" works to reveal the messages.

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Safe mode imposes other conditions besides disabling add-ons and resetting the layout, so my best guess is that you must disable hardware acceleration in Tools/Options/Advanced/General.

sbrow
sbrow Mai mallakar tambaya
more options

Hardware Acceleration was not activated.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

sbrow said

Hardware Acceleration was not activated.

Then turn it on... it is one of those setting that has no correct answer, just a best for most setting.