Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Tried to use Audible (non-Amazon) log on. They say delete all history. Still doesn't work. Does on Chrome. What's up?

  • 1 amsa
  • 2 sa na da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga FredMcD

steve_r
steve_r
more options

I have an old Audible account. When I log on I have to go to the bottom of the page for old account log ons (they want you to put everything under an Amazon account). This has worked for a few years. Today it wouldn't accept my Audible logon. Called. They said I had to delete all of my Firefox history to logon. Told me to try Chrome. Chrome worked fine. I have since deleted all Firefox history and it still won't let me logon to Audible with my pre-Amazon ID and password. Is there an Amazon-Firefox problem? Please advise. thanks; Steve

I have an old Audible account. When I log on I have to go to the bottom of the page for old account log ons (they want you to put everything under an Amazon account). This has worked for a few years. Today it wouldn't accept my Audible logon. Called. They said I had to delete all of my Firefox history to logon. Told me to try Chrome. Chrome worked fine. I have since deleted all Firefox history and it still won't let me logon to Audible with my pre-Amazon ID and password. Is there an Amazon-Firefox problem? Please advise. thanks; Steve

Mafitar da aka zaɓa

Deleting history would have no effect as to how the browser interacts with websites. I think this is what they meant;

Remove History For One Site Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.

Karanta wannan amsa a matsayinta 👍 0

All Replies (1)

FredMcD
FredMcD
more options

Zaɓi Mafita

Deleting history would have no effect as to how the browser interacts with websites. I think this is what they meant;

Remove History For One Site Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.