Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

uninstalled TB update (38) and lost access to TB email- recoverable?

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga colorbill1

colorbill1
colorbill1
more options

noticed 2 TB updates (38 & 45) in "prog & features" on my Win 7 comp. Uninstalled older 38 version. Clicked my TB desktop icon and got message "shortcut target missing" Checked programs in Start menu and not there. Checked "Prog & features" and TB update 45 is also missing (I only uninstalled UD 38). Any way to recover and all my EMs and folders for my 3 email accounts? Is this a profile recover issue? Everything fine on another computer that shows only update 45 in "Prog & Features". Thanks for any help

noticed 2 TB updates (38 & 45) in "prog & features" on my Win 7 comp. Uninstalled older 38 version. Clicked my TB desktop icon and got message "shortcut target missing" Checked programs in Start menu and not there. Checked "Prog & features" and TB update 45 is also missing (I only uninstalled UD 38). Any way to recover and all my EMs and folders for my 3 email accounts? Is this a profile recover issue? Everything fine on another computer that shows only update 45 in "Prog & Features". Thanks for any help

Mafitar da aka zaɓa

Download the full installer from https://www.mozilla.org/thunderbird/ and run it. Then start Thunderbird.

Karanta wannan amsa a matsayinta 👍 1

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Zaɓi Mafita

Download the full installer from https://www.mozilla.org/thunderbird/ and run it. Then start Thunderbird.

colorbill1
colorbill1 Mai mallakar tambaya
more options

christ1 - thank you very much for your quick reply. Your solution worked like a charm - everything back to normal. in couple minutes. Is the place to ask another question or should a post normally? Thanks again -much appreciated.