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Got error message after agreeing to update Firefox on a Dell laptop

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga philipp

DavidBea
DavidBea
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Message goes like this:

XUL Runner Platform version '48.0.2' is not compatible with min version >=44.0.2 max version <44.0.2

Firefox will not open--help!

Message goes like this: XUL Runner Platform version '48.0.2' is not compatible with min version >=44.0.2 max version <44.0.2 Firefox will not open--help!

Mafitar da aka zaɓa

hi DavidBea, that looks like some files got corrupted there. does it work if you download the full offline installer for firefox 48.0.2 from https://www.mozilla.org/en-US/firefox/all/ and install it on top of your current installation?

Karanta wannan amsa a matsayinta 👍 1

All Replies (1)

philipp
philipp
  • Moderator
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Zaɓi Mafita

hi DavidBea, that looks like some files got corrupted there. does it work if you download the full offline installer for firefox 48.0.2 from https://www.mozilla.org/en-US/firefox/all/ and install it on top of your current installation?