Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Email hangs then disappears and saves to drafts

  • 2 amsoshi
  • 2 sa na da wannan matsala
  • 64 views
  • Amsa ta ƙarshe daga Ianp

Ianp
Ianp
more options

Hi, when I try to write an email (every time!) I type around 3 or 4 lines of text and it then hangs (with the rotating blue ring) for about 20 to 30 seconds before disappearing off the screen. I can get the email back by going into the drafts folder and opening it from there. On re-typing I get exactly the same experience. I am on Win 10 (up to date). I found a reference to the use of VGA having this effect so I uninstalled it and am using Windows Defender - exactly the same experience. Any ideas?

Hi, when I try to write an email (every time!) I type around 3 or 4 lines of text and it then hangs (with the rotating blue ring) for about 20 to 30 seconds before disappearing off the screen. I can get the email back by going into the drafts folder and opening it from there. On re-typing I get exactly the same experience. I am on Win 10 (up to date). I found a reference to the use of VGA having this effect so I uninstalled it and am using Windows Defender - exactly the same experience. Any ideas?

An gyara daga Ianp

Mafitar da aka zaɓa

Try disabling Allow Windows Search to search messages in Thunderbird Menu: Tools: Options: Advanced panel: General tab.

Karanta wannan amsa a matsayinta 👍 1

All Replies (2)

user1121639
user1121639
more options

Zaɓi Mafita

Try disabling Allow Windows Search to search messages in Thunderbird Menu: Tools: Options: Advanced panel: General tab.

Ianp
Ianp Mai mallakar tambaya
more options

Bruce - well, I tried sending a message and got 8 rows in without an issue. So - lets say this looks really, really, promising - but, obviously, one swallow does not make a spring! I have lots of confidence though!!!!!

I would have taken ages (if ever!) to find that - many thanks.

Looks like it could well be a solution. Will continue with that "unchecked" and let you know.

Thanks again for the help, very, very, much appreciated, Ian

I'm now a couple of days in and things look rosy. No issues with emails - thanks again for the help, regards, Ian

An gyara daga Ianp