Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Hi guys, I keep getting pop-up on Firefox new window saying "Recommended Security Upgrade, add SafeSearch Incognito fir Firefox' is this legit Mozilla product?

  • 2 amsoshi
  • 11 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga James

more options

New tab pop's up with link : http://firefox-24111.reupd.net/protect/enable

Is this legit Firefox/Mozilla pop-up or virus?

Not sure if i should install this 'recommended security upgrade'?

New tab pop's up with link : http://firefox-24111.reupd.net/protect/enable Is this legit Firefox/Mozilla pop-up or virus? Not sure if i should install this 'recommended security upgrade'?

All Replies (2)

more options

. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org {web link}

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

For the last six months, an epidemic of Fake Update Notices have been popping up all over the place. https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

more options

This was Not from Mozilla or the Firefox web browser.

Mozilla does not host anything for Firefox outside of *.mozilla.org

The extension in Addons manager is say SafeSearch Incognito 0.1.8 true @safesearchincognito and you can remove it.

Please check whether their program shows up in the Windows control panel, as described on their "Uninstall" page: http://searchincognito.online/uninstall

An gyara daga James