Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Cannot print - an error occurred while printing

  • 3 amsoshi
  • 5 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga rickhva

js12577
js12577
more options

I cannot print shipping labels from firefox. Get the message - Print Preview Error - an error occurred while printing. I refreshed the printer, refreshed firefox, reinstalled the printer, reinstalled firefox, tried the "about:config" tricks and none of this has worked. I still cannot print. I see that this has been a problem for years and there is no solution. What can I do to fix this?

I cannot print shipping labels from firefox. Get the message - Print Preview Error - an error occurred while printing. I refreshed the printer, refreshed firefox, reinstalled the printer, reinstalled firefox, tried the "about:config" tricks and none of this has worked. I still cannot print. I see that this has been a problem for years and there is no solution. What can I do to fix this?

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

Was Firefox closed when you reset the printer preferences in about:config?

Does that have to do with a label printer? If so, which brand and model?

js12577
js12577 Mai mallakar tambaya
more options

The printer is a Canon MX472. Doesn't there have to be at least one Firefox tab open to use the about:config option? If there is another way, please let me know. Thank you

rickhva
rickhva
more options

I have this problem just printing out regular web pages. I am still running Vista. I can print from text files, can use the printer (a Brother MFC...) tool to print a test page, Nothing happens when I press the properties button on the firefox printer setup dialog. Is this the result of a firefox upgrade that broke the print spooler for the now unsupported OS? Can it be fixed?