Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

All bookmarks have gone missing and I am unable to import data from Internet Explorer and I am unable to make any new bookmarks

  • 1 amsa
  • 4 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga FredMcD

more options

I'm using Firefox 54.0.1 (32 bit) on Windows 7 Home Premium Service Pack 1.

I'm not operating private mode. All bookmarks have disappeared and I am unable to save any new bookmarks.

I am unable to restore from previous dates - all dates appear but when any date is selected no restoration takes place. I tried to import the bookmarks from IE but although the window indicates that the process is occurring none of the imported bookmarks appears.

I have had no problems with Firefox until this afternoon.

What can I do other than try a reinstall?

I'm using Firefox 54.0.1 (32 bit) on Windows 7 Home Premium Service Pack 1. I'm not operating private mode. All bookmarks have disappeared and I am unable to save any new bookmarks. I am unable to restore from previous dates - all dates appear but when any date is selected no restoration takes place. I tried to import the bookmarks from IE but although the window indicates that the process is occurring none of the imported bookmarks appears. I have had no problems with Firefox until this afternoon. What can I do other than try a reinstall?

Mafitar da aka zaɓa

Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox.

Open the Add-ons Manager. Locate the add-on and press the Options button. Then follow the directions.

Karanta wannan amsa a matsayinta 👍 2

All Replies (1)

more options

Zaɓi Mafita

Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox.

Open the Add-ons Manager. Locate the add-on and press the Options button. Then follow the directions.