Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Passwords not saved

  • 2 amsoshi
  • 8 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Willie168

Willie168
Willie168
more options

The email passwords are not saved. For each account, I get the box asking for the password. In this box, there should be a check box "Save password", but its missing. I tried deleting "cert8.db" and "key3.db", but that did not correct the problem. I thought that there should be a way to enter passwords manually, but can't find it, if it exists.

The email passwords are not saved. For each account, I get the box asking for the password. In this box, there should be a check box "Save password", but its missing. I tried deleting "cert8.db" and "key3.db", but that did not correct the problem. I thought that there should be a way to enter passwords manually, but can't find it, if it exists.

Mafitar da aka zaɓa

Are you using some software such as CCleaner that could be interfering with your Thunderbird setup with regard to privacy? Check to see if such features are disabled in that software.

Also, try opening the Config Editor in the (Thunderbird) Options > Advanced panel > General tab, accept the warning and look for the preference signon.rememberSignons. This should not display in bold and the value should be set to true by default (double-click it if set to false.)

Karanta wannan amsa a matsayinta 👍 2

All Replies (2)

Tonnes
Tonnes
  • Locale Leader
more options

Zaɓi Mafita

Are you using some software such as CCleaner that could be interfering with your Thunderbird setup with regard to privacy? Check to see if such features are disabled in that software.

Also, try opening the Config Editor in the (Thunderbird) Options > Advanced panel > General tab, accept the warning and look for the preference signon.rememberSignons. This should not display in bold and the value should be set to true by default (double-click it if set to false.)

Willie168
Willie168 Mai mallakar tambaya
more options

Thanks, I found the problem with your help. I'm running a password manager called STICKY PASSWORDS. Removing Thunderbird from it fixed my problem.