Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox will not open again after closing unless restarting computer.

  • 6 amsoshi
  • 1 yana da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga Happy112

more options

Using ff52 esr with xp. After closing ff, I check with task manager, (and "what's running"), and they show ff is closed, yet when I try to restart it, nothing. If I restart computer, ff starts fine.

Using ff52 esr with xp. After closing ff, I check with task manager, (and "what's running"), and they show ff is closed, yet when I try to restart it, nothing. If I restart computer, ff starts fine.

Mafitar da aka zaɓa

Update: Turned out that 'Malwarebytes Anti-exploit' was the problem, not an add-on. Disabled it and the problem went away. Also seems like FF is running faster now too.

Karanta wannan amsa a matsayinta 👍 0

All Replies (6)

more options

Hi,

Assuming that you close Firefox by clicking the 'closing X' - would you do it like this :

3-bar menu => at the bottom : Exit = power button.

Does that make a difference  ?

more options

Did you look under the Processes tab in the Windows Task Manager?

more options

cor-el said

Did you look under the Processes tab in the Windows Task Manager?

That's what I thought the OP meant in his original post .....

more options

Thanks Happy & cor-el. I disabled a couple of add-ons, and FF closed fine. If it acts up again I will try using the power button Happy mentioned. Recently updated to FF-52, so that might have conflicted with an add-on. Thanks again guys.

more options

Zaɓi Mafita

Update: Turned out that 'Malwarebytes Anti-exploit' was the problem, not an add-on. Disabled it and the problem went away. Also seems like FF is running faster now too.

more options

Thank you for letting us know - might be very helpful to others  !

Would you please mark your last post as 'Chosen Solution'  ?