We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I recently installed the new version of Firefox, I lost all my bookmarks !!! it refuses to bookmark any new page and refuses to restore a bookmark backup !!!

  • 1 amsa
  • 2 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Paul

more options

Well, in fact it's solved. What I did is : 1. download and install the previous version of Firefox 2. Export the bookmarks 3. Re-launch the new version 4. Bookmarks are back !

Well, in fact it's solved. What I did is : 1. download and install the previous version of Firefox 2. Export the bookmarks 3. Re-launch the new version 4. Bookmarks are back !

Mafitar da aka zaɓa

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

Karanta wannan amsa a matsayinta 👍 0

All Replies (1)

more options

Zaɓi Mafita

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.