Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

unread messages are not shown

  • 8 amsoshi
  • 3 sa na da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga flippo.TB

more options

The Thunderbird folder list at the left of the screen shows 9 unread messages for the Inbox. But no unread messages are shown in the message list.

The Thunderbird folder list at the left of the screen shows 9 unread messages for the Inbox. But no unread messages are shown in the message list.
Hoton allon fuska da aka liƙa

All Replies (8)

more options

NOTE: Another computer in the home is not experiencing the problem. The other computer is also running Thunderbird.

What should I do?

more options

right click the folder, select properties and then the repair button.

more options

The TWC agent fixed the unread messages problem (unable to read incoming messages.) Here are the server settings that they used.

more options

The unread message count has nothing to do with the server settings on a pop mail account. Personally I would strongly object to my provider simple using port 110 and NO connection security at all. But I suppose you get what you pay for with TWC. It would avoid the built in failure of some anti virus products to behave and do their job.

more options

I have no problem with TWC. They solved the problem.

The server settings I'm showing here are the ones TWC gave me to fix the problem. Other Thunderbird users will find them helpful.

more options

If a moderator could remove my email addresses from the two attachments, I would appreciate it. Thanks.

more options

flippo.TB said

If a moderator could remove my email addresses from the two attachments, I would appreciate it. Thanks.

I have deleted the images... I can not edit them.