Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Why does firefox update every time i open it now?

  • 4 amsoshi
  • 9 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Mkll

ZenmasterJ
ZenmasterJ
more options

For the past day, literally every single time I open Firefox, Windows asks me if Firefox Update installer has permission to modify my computer, and then Firefox seems to download and install updates.

How is this possible? I can close the browser, open it up a few seconds later. and it updates YET AGAIN. What is the deal?

Love the browser, and the aims of Mozilla (have donated); however, have security concerns with this constant update apparent glitch.

Thanks.

For the past day, literally every single time I open Firefox, Windows asks me if Firefox Update installer has permission to modify my computer, and then Firefox seems to download and install updates. How is this possible? I can close the browser, open it up a few seconds later. and it updates YET AGAIN. What is the deal? Love the browser, and the aims of Mozilla (have donated); however, have security concerns with this constant update apparent glitch. Thanks.

Mafitar da aka zaɓa

Hi and thanks for your replies.

Refresh did not help at all, so I just did a fresh install of the browser and the constant updating problem is gone. The fresh install was amazingly fast and clean, and after restoring bookmarks easily, it is now back to business as usual. Thanks!

If anyone else has this issue, just download and install the latest version. It takes less than a minute.

Karanta wannan amsa a matsayinta 👍 0

All Replies (4)

Mkll
Mkll
more options

Make sure you are on the latest build of Firefox, 57.0.4, there has been a lot of point updates recently, you should see a decrease in frequency after downloading that update.

Mkll
Mkll
more options

If the problem persists:

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

ZenmasterJ
ZenmasterJ Mai mallakar tambaya
more options

Zaɓi Mafita

Hi and thanks for your replies.

Refresh did not help at all, so I just did a fresh install of the browser and the constant updating problem is gone. The fresh install was amazingly fast and clean, and after restoring bookmarks easily, it is now back to business as usual. Thanks!

If anyone else has this issue, just download and install the latest version. It takes less than a minute.

Mkll
Mkll
more options

Awesome glad to see it's resolved please Mark a solution, so others know how to solve this problem.