Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Icon in the dock looks like a pad and pencils...no fox!

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga cor-el

more options

Below is what the Firefox icon looks like in my dock. It looks like a pad and pencils. I don't know why it changed and when I removed it from the dock and dragged a fresh one from Applications, I got the same result.

Mac OS High Sierra

Below is what the Firefox icon looks like in my dock. It looks like a pad and pencils. I don't know why it changed and when I removed it from the dock and dragged a fresh one from Applications, I got the same result. Mac OS High Sierra

Mafitar da aka zaɓa

If these steps aren't working then try to reinstall Firefox.

  • delete the Firefox icon from the dock
  • create a new icon by dragging the Firefox application to the dock

Download the full Firefox version and trash the currently installed Firefox application to do a clean reinstall.

Download a new copy of the Firefox application and save the Disk Image file to the desktop Firefox 58.0.2: https://www.mozilla.org/en-US/firefox/all/

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data When you uninstall and reinstall or update Firefox, but make sure NOT to remove personal data When you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

Karanta wannan amsa a matsayinta 👍 0

All Replies (1)

more options

Zaɓi Mafita

If these steps aren't working then try to reinstall Firefox.

  • delete the Firefox icon from the dock
  • create a new icon by dragging the Firefox application to the dock

Download the full Firefox version and trash the currently installed Firefox application to do a clean reinstall.

Download a new copy of the Firefox application and save the Disk Image file to the desktop Firefox 58.0.2: https://www.mozilla.org/en-US/firefox/all/

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data When you uninstall and reinstall or update Firefox, but make sure NOT to remove personal data When you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.