Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

no longer have device Outlook email was setup.

  • 1 amsa
  • 1 yana da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga Paul

cjdebates
cjdebates
more options

Grandson reset my phone by accident and I cannot reset or verify my account because of my password

Grandson reset my phone by accident and I cannot reset or verify my account because of my password

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi cjdebates

Unfortunately there's no way to change or recover the email address associated with a Sync account. You would need to create a new account following the steps described in How do I set up Sync on my computer?