Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Custom icons in New Tab page shown as blank.

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Dan

more options

I updated to the latest Nightly (62.0a1 (2018-06-07) (64-bit)) on a Macbook Air, early 2015, running High Sierra v10.13.5.

I have tons of sites I visit on a regular basis, which is why my new tab page contains forty icons for my most frequently visited sites. Around ~10 of them don't have a icon for displaying, which is why I had set custom image URLs for each of them.

After the update, the shortcuts with custom URLs (which have a customScreenshotURL set), have stopped displaying their icons. Any solutions? It is jarring to see blank black icons every time I open a new tab.

I updated to the latest Nightly (62.0a1 (2018-06-07) (64-bit)) on a Macbook Air, early 2015, running High Sierra v10.13.5. I have tons of sites I visit on a regular basis, which is why my new tab page contains forty icons for my most frequently visited sites. Around ~10 of them don't have a icon for displaying, which is why I had set custom image URLs for each of them. After the update, the shortcuts with custom URLs (which have a customScreenshotURL set), have stopped displaying their icons. Any solutions? It is jarring to see blank black icons every time I open a new tab.
Hoton allon fuska da aka liƙa

An gyara daga Siddhartha Khanooja

All Replies (1)

more options

Do you only have Nightly installed? You could try installing the release FF and see (after making backup of your profile: https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles#w_backing-up-your-profile ) if the same issue persists there, too. And if it still persists there, running Firefox in Safe Mode like shown here: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#w_how-to-start-firefox-in-safe-mode (scroll up just a little bit)