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Thunderbird crashes when I open any MsOffice application

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga AlexNeuwahl

AlexNeuwahl
AlexNeuwahl
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Hello, my Thunderbird crashes when I open any MsOffice application. If a MsOffice application is already opened I can start Thunderbird and the two keep running, but If I copy anything in the clipboard, from any application, TB crashes immediately.

Here's the last crash report: https://crash-stats.mozilla.com/report/index/ba902923-f294-4bbe-9f05-fbd410180630

Thank you for your help

Hello, my Thunderbird crashes when I open any MsOffice application. If a MsOffice application is already opened I can start Thunderbird and the two keep running, but If I copy anything in the clipboard, from any application, TB crashes immediately. Here's the last crash report: https://crash-stats.mozilla.com/report/index/ba902923-f294-4bbe-9f05-fbd410180630 Thank you for your help

Mafitar da aka zaɓa

Yes, I can confirm that updating the driver https://ca.arubapec.it/downloads/IDP_6.44.10_Windows.zip solves the problem. Thankyou very much!

Karanta wannan amsa a matsayinta 👍 0

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Recently crashes of this type have been linked to the athena smart card ID system and updated drives fixed it. Do you have those?

AlexNeuwahl
AlexNeuwahl Mai mallakar tambaya
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Zaɓi Mafita

Yes, I can confirm that updating the driver https://ca.arubapec.it/downloads/IDP_6.44.10_Windows.zip solves the problem. Thankyou very much!