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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Netflix stopped working after latest Firefox update yesterday, I use Linux Debian.

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After the latest update to 60.5.0esr Netflix stopped working. I get a yellow banner at the top saying "Firefox is updating software to enable sound or video, please try again later." When I try to open a video stream I get a message "Oops, something went wrong. Check that you have the latest version of Firefox." This problem only happens on Netflix. I use Linux Debian.

After the latest update to 60.5.0esr Netflix stopped working. I get a yellow banner at the top saying "Firefox is updating software to enable sound or video, please try again later." When I try to open a video stream I get a message "Oops, something went wrong. Check that you have the latest version of Firefox." This problem only happens on Netflix. I use Linux Debian.

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hi, does the following workaround help in order to get the proper DRM-module installed?: https://bugzilla.mozilla.org/show_bug.cgi?id=1524830#c5