Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

can't get in

foxylady7
foxylady7
more options

Tried many times and it wouldn't let me reset a password either. I don't remember having Firefox as it's been a few years since my computer worked. The icon is on my phone screen but can't open it because of sign-in.

Tried many times and it wouldn't let me reset a password either. I don't remember having Firefox as it's been a few years since my computer worked. The icon is on my phone screen but can't open it because of sign-in.

Mafitar da aka zaɓa

Hi foxylady7, if you do not remember creating a Firefox Account, then there might not be one. You don't need to create a Firefox Account to browse the web, only if you want to use certain services, such as Firefox Sync.

Some articles that might be helpful:

Karanta wannan amsa a matsayinta 👍 0

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Zaɓi Mafita

Hi foxylady7, if you do not remember creating a Firefox Account, then there might not be one. You don't need to create a Firefox Account to browse the web, only if you want to use certain services, such as Firefox Sync.

Some articles that might be helpful: