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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

No bookmarks after Syncing completed

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  • 2 sa na da wannan matsala
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  • Amsa ta ƙarshe daga FredMcD

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After Installing Windows , Installing Firefox & Signing in with my account , Bookmarks & Add-ons used to be restored for some reason , last time I Installed Firefox , bookmarks were not added after logging in with my acount , though add-ons were added successfully !!! Bookmarks r lost now ??

After Installing Windows , Installing Firefox & Signing in with my account , Bookmarks & Add-ons used to be restored for some reason , last time I Installed Firefox , bookmarks were not added after logging in with my acount , though add-ons were added successfully !!! Bookmarks r lost now ??

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Please note that Firefox Sync is not a backup service, so your bookmarks may not be restored unless you have another computer that has those bookmarks on it.

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When you reinstalled Windows, were your user files saved? Search from the root directory for a folder called Old Windows or something like that.