Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I cannot see the headers on messages in my InBox & other folders though they are there

  • 1 amsa
  • 1 yana da wannan matsala
  • 7 views
  • Amsa ta ƙarshe daga toinette1

toinette1
toinette1
more options

My InBox looks blank but if I click on a row I can read the email that's there: I just can't see any header information. I have moved most emails into archive folders and the messages show up properly there - for the most part, as the folder I named 2020 has the same problem as my InBox. As well, I moved email messages from my Sent box, where they were visible, to an archive folder and I can't see them there. I have tried the usual: using properties /repair option for my InBox and other folders that don't show email message header information, as well as compressing folders, removing large #s of emails, emptying them then repairing them; etc. Nothing has worked so far. I fear that I will have to use a different email client if I can't resolve this. I can see my emails on my mobile phone so this is a Thunderbird-specific issue.

My InBox looks blank but if I click on a row I can read the email that's there: I just can't see any header information. I have moved most emails into archive folders and the messages show up properly there - for the most part, as the folder I named 2020 has the same problem as my InBox. As well, I moved email messages from my Sent box, where they were visible, to an archive folder and I can't see them there. I have tried the usual: using properties /repair option for my InBox and other folders that don't show email message header information, as well as compressing folders, removing large #s of emails, emptying them then repairing them; etc. Nothing has worked so far. I fear that I will have to use a different email client if I can't resolve this. I can see my emails on my mobile phone so this is a Thunderbird-specific issue.

Mafitar da aka zaɓa

This is no longer a problem :-)! I thought that using the 'repair' option would repair damaged folder index .msf files, but it did not. I finally found my thunderbird .msf files on my hard drive and with Thunderbird shut down, I deleted the ones that got corrupted. When I rebooted Thunderbird, I could see my emails again as it created new .msf files.

Karanta wannan amsa a matsayinta 👍 0

All Replies (1)

toinette1
toinette1 Mai mallakar tambaya
more options

Zaɓi Mafita

This is no longer a problem :-)! I thought that using the 'repair' option would repair damaged folder index .msf files, but it did not. I finally found my thunderbird .msf files on my hard drive and with Thunderbird shut down, I deleted the ones that got corrupted. When I rebooted Thunderbird, I could see my emails again as it created new .msf files.