Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Why am I having difficulty opening webpage attachments?

  • 5 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga TXBadger

more options

I have been having difficulty downloading/opening some attachment files. It seems like certain/many pdf files flash a tab open but disappears before I can do anything with. Mostly anything tax or federal school loan related.

I have been having difficulty downloading/opening some attachment files. It seems like certain/many pdf files flash a tab open but disappears before I can do anything with. Mostly anything tax or federal school loan related.

All Replies (5)

more options

Hi

Do you have an example website address that is causing a problem? This will help me to try it here and hopefully find a solution for you.

more options

https://studentaid.gov/

I was logged on to my account and trying to open the generated .pdf of a form that needed to be printed off. A similar thing happened with my HSA account for a tax form.

more options

https://studentaid.gov/ is one. A form gets generated for me to print off that will flash over like it's going to open but doesn't. Possibly related, about the same time I have to click on bitmoji and other picture attachments in messages instead of them just being there.

more options

Hi

Do you have an add-ons installed?

more options

Not anything after I started having issues. I have ABP and wikibuy.