We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox Logo Missing from Desktop Icon - see Windows generic icon instead with no logo; please help?

  • 3 amsoshi
  • 1 yana da wannan matsala
  • 10 views
  • Amsa ta ƙarshe daga w5513

lgrant124
lgrant124
more options

Dear Community,

All of my other desktop icons render as normal .... strangely the Firefox logo has disappeared from the icon. I can still use the icon/shortcut without issue, but the logo is missing and replaced by some type of generic looking icon. Any ideas please? Thank you in advance.

Dear Community, All of my other desktop icons render as normal .... strangely the Firefox logo has disappeared from the icon. I can still use the icon/shortcut without issue, but the logo is missing and replaced by some type of generic looking icon. Any ideas please? Thank you in advance.

All Replies (3)

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
more options

Hi lgrant124, Try deleting that shortcut (send it to the Recycle Bin) and then click on Start and drag Firefox out to your desktop. It should create a new shortcut with the Firefox icon.

If that doesn't work, you will want to look into re-building your Thumbnail & Icon caches.

w5513
w5513
more options

Lately I seem to be having the same problem. When I start up my PC, the Firefox Icon is gone and the Windows generic Icon takes it's place. The Icon still works fine and starts Firefox normally. I've uninstalled Firefox, reinstalled the program, and the Icon is now there. When I did a restart, the Icon again disappears and I have that Windows generic Icon again. I've also tried clearing and resetting my Thumbnail & caches but I don't think I did that correctly. This seems to have started with the last Firefox update. I'm using Windows 10 Home, Ver 1909 (build 18363.815), and Firefox 76.0 (64-bit).

w5513
w5513
more options

Well my PC downloaded and installed about a 40 minute Windows 10 upgrade and now my Firefox Icon is back on my desktop. Will wonders ever quit?

An gyara daga w5513