Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox deleted 10+ years of bookmarks and passwords because of a new update

chelamont
chelamont
more options

Hello, as in my title, all of my bookmarks from the last 10+ years have been deleted with this weird profiles update that happened. It told me to create a profile, I did, and then it took me to a browser that had none of my bookmarks or toolbar and had nothing in the backups at all. Am I completely screwed by the update or is there any way to restore?

Hello, as in my title, all of my bookmarks from the last 10+ years have been deleted with this weird profiles update that happened. It told me to create a profile, I did, and then it took me to a browser that had none of my bookmarks or toolbar and had nothing in the backups at all. Am I completely screwed by the update or is there any way to restore?

All Replies (1)

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
more options

Hi chelamont, Try this fix:

Recover user data missing after Firefox update https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update#firefox:win10:fx73