Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox will not open www.hotmail.com or www.outlook.com - it acts like nothing was typed into the address

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga squid

squid
squid
more options

I am trying to get to my hotmail account, but when I type www.hotmail.com or www.outlook.com it acts like nothing was requested.

If it is a brand new tab, it just stays blank and does nothing.

If there was already an address in the address bar, it reloads the preexisting website.

I have a bookmark for Hotmail as well but clicking that does nothing. It flashes the tab icon and stays on the current website.

Hotmail works fine on IE and fine on the app on my phone - the problem appears to be with Firefox.

I am trying to get to my hotmail account, but when I type www.hotmail.com or www.outlook.com it acts like nothing was requested. If it is a brand new tab, it just stays blank and does nothing. If there was already an address in the address bar, it reloads the preexisting website. I have a bookmark for Hotmail as well but clicking that does nothing. It flashes the tab icon and stays on the current website. Hotmail works fine on IE and fine on the app on my phone - the problem appears to be with Firefox.

Mafitar da aka zaɓa

Well, it looks like bug 1621301. Could you clear the cache and cookies for the affected websites?

Karanta wannan amsa a matsayinta 👍 1

All Replies (2)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Zaɓi Mafita

Well, it looks like bug 1621301. Could you clear the cache and cookies for the affected websites?

squid
squid Mai mallakar tambaya
more options

Thanks - that did it!