Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Disappearing emails

  • 3 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Stans

more options

In my Inbox, after I've read a new email it disappears. I think this is a problem with Quick Filters, because I can find some of the emails by clicking on the different tabs - attachments, contacts, and so on, but not all of them. If I don't move an email to a different folder as soon as I've read it, the next time I go to the Inbox it's not there. However at the bottom of the screen the bar tells me I've got 42 emails in my inbox, but I can only see a few of them. Where are the rest, and how can I stop this happening?

In my Inbox, after I've read a new email it disappears. I think this is a problem with Quick Filters, because I can find some of the emails by clicking on the different tabs - attachments, contacts, and so on, but not all of them. If I don't move an email to a different folder as soon as I've read it, the next time I go to the Inbox it's not there. However at the bottom of the screen the bar tells me I've got 42 emails in my inbox, but I can only see a few of them. Where are the rest, and how can I stop this happening?

Mafitar da aka zaɓa

Go to View > Threads and make sure All is the selected option and NOT Unread

Also, make sure the View > Folders option is NOT set to "Unread"

Karanta wannan amsa a matsayinta 👍 0

All Replies (3)

more options

Zaɓi Mafita

Go to View > Threads and make sure All is the selected option and NOT Unread

Also, make sure the View > Folders option is NOT set to "Unread"

more options

Thank you! Problem solved instantly. I don't know how the settings got changed, but all is back to normal. Hooray!

more options

You're welcome.