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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Legitimate mail is treated as junk and going to my junk mail folder

  • 3 amsoshi
  • 1 yana da wannan matsala
  • 6 views
  • Amsa ta ƙarshe daga gatkeepers

gatkeepers
gatkeepers
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Mail from known recipients is going to my junk mail folder when my junk mail controls are correctly set in Settings. Adaptive learning is turned on too.

Mail from known recipients is going to my junk mail folder when my junk mail controls are correctly set in Settings. Adaptive learning is turned on too.

All Replies (3)

Stans
Stans
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Mark them as not junk, so that Thunderbird's adaptive learning "learns" those messages are not junk.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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see https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages

gatkeepers
gatkeepers Mai mallakar tambaya
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I would be good if marking them would make Thunderbird's adaptive learning "learn" those messages are not junk.