Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

dead computer

  • 4 amsoshi
  • 1 yana da wannan matsala
  • 62 views
  • Amsa ta ƙarshe daga 14brass

more options

my win7 'puter died and i bought a new one. how do i find bookmarks, passwords etc for both firefox and thunderbird on the old harddisks and implement them into my new win10 'puter?

all i find is how to retrieve them from a running 'puter but not a dead one

thanks in advance

my win7 'puter died and i bought a new one. how do i find bookmarks, passwords etc for both firefox and thunderbird on the old harddisks and implement them into my new win10 'puter? all i find is how to retrieve them from a running 'puter but not a dead one thanks in advance

An gyara daga 14brass

Mafitar da aka zaɓa

Firefox stored your personal data in the profile folder in a hidden location in AppData\Roaming.

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.


You can copy specific files with Firefox closed to the current profile folder to recover personal data.

  • bookmarks and history: places.sqlite
  • favicons: favicons.sqlite
  • bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder
  • cookies.sqlite for the Cookies
  • formhistory.sqlite for saved autocomplete Form Data
  • logins.json (passwords) and key4.db (58+) or key3.db (57 and older) (decryption key) for Passwords saved in the Password Manager
    if you only have key3.db then make sure to remove an existing key4.db
  • cert9.db (58+) or cert8.db (57 and older) for (intermediate) certificates stored in the Certificate Manager
    if you only have cert8.db then make sure to remove an existing cert9.db
  • persdict.dat for words you added to the spelling checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences)
  • sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder)
Karanta wannan amsa a matsayinta 👍 1

All Replies (4)

more options

If you attach your old disk to your new computer, you can copy the old profile folder from the disk. Where are you stuck in the process?

more options

where are the files i need?

more options

Zaɓi Mafita

Firefox stored your personal data in the profile folder in a hidden location in AppData\Roaming.

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.


You can copy specific files with Firefox closed to the current profile folder to recover personal data.

  • bookmarks and history: places.sqlite
  • favicons: favicons.sqlite
  • bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder
  • cookies.sqlite for the Cookies
  • formhistory.sqlite for saved autocomplete Form Data
  • logins.json (passwords) and key4.db (58+) or key3.db (57 and older) (decryption key) for Passwords saved in the Password Manager
    if you only have key3.db then make sure to remove an existing key4.db
  • cert9.db (58+) or cert8.db (57 and older) for (intermediate) certificates stored in the Certificate Manager
    if you only have cert8.db then make sure to remove an existing cert9.db
  • persdict.dat for words you added to the spelling checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences)
  • sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder)

An gyara daga cor-el