Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattaunawa an rufeta kuma ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Error sending emails.

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Matt

k7lrb
k7lrb
more options

I may have posted this in the wrong "section" so here it is (again):

When sending emails, using my Cox IP, I get the following error message:

An error occurred while sending mail: The mail server sent an incorrect greeting: cxr-obgw-6003a.stratus.cloudmark.com cmsmtp 193.36.225.118 blocked. Refer to Error Codes section at https://www.cox.com/residential/support/email-error-codes.html for more information. AUP#CXDNS.

I have recently "upgraded" to Win10 but my email has been working fine, even after the "upgrade". I have tried several of the suggestions provided online, including some from Thunderbird, all to no avail.

Any help will be greatly appreciated!

Thanks, Larry

I may have posted this in the wrong "section" so here it is (again): When sending emails, using my Cox IP, I get the following error message: An error occurred while sending mail: The mail server sent an incorrect greeting: cxr-obgw-6003a.stratus.cloudmark.com cmsmtp 193.36.225.118 blocked. Refer to Error Codes section at https://www.cox.com/residential/support/email-error-codes.html for more information. AUP#CXDNS. I have recently "upgraded" to Win10 but my email has been working fine, even after the "upgrade". I have tried several of the suggestions provided online, including some from Thunderbird, all to no avail. Any help will be greatly appreciated! Thanks, Larry

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

you posted it here https://support.mozilla.org/en-US/questions/1299500

I think one is enough so I will close this.,