Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Changing login password

  • 4 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga cor-el

Max
Max
more options

I am trying to change my Firefox login password. I get to the "Firefox Accounts" screen, enter my old password and the new password (twice) then click on CHANGE. Nothing happens. No confirmation of the change, no error message. It just stays on the Accounts screen.

I am trying to change my Firefox login password. I get to the "Firefox Accounts" screen, enter my old password and the new password (twice) then click on CHANGE. Nothing happens. No confirmation of the change, no error message. It just stays on the Accounts screen.

An gyara daga Max

Mafitar da aka zaɓa

Did you try to sign in directly to the Firefox Account website ?

Karanta wannan amsa a matsayinta 👍 0

All Replies (4)

陈纹
陈纹
more options

Refresh the page, try again, the network may be stuck

Max
Max Mai mallakar tambaya
more options

I tried to change the PW last night, and again today with no success. Rebooted overnight

Max
Max Mai mallakar tambaya
more options

Can i just delete the account, then create a new account with the same email address?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Zaɓi Mafita

Did you try to sign in directly to the Firefox Account website ?