Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox keeps logging me out of accounts including my VPN extension

  • 1 amsa
  • 1 yana da wannan matsala
  • 13 views
  • Amsa ta ƙarshe daga FredMcD

kyomoto92
kyomoto92
more options

Hi, I noticed Firefox keeps logging me out of accounts (Google, Forums etc including the account I am using through a VPN extension) I found solutions pointing to: Tools -> Options -> Privacy and unchecked “Always clear my private data when I close Firefox” However, do not have the "Options" under my Tool on the Menu Bar (as attached). I then proceed to Preferences -> Privacy & Security but was not able to locate “Always clear my private data when I close Firefox” checkbox. My Security settings are as attached. Please help! Thank you millions!

Hi, I noticed Firefox keeps logging me out of accounts (Google, Forums etc including the account I am using through a VPN extension) I found solutions pointing to: Tools -> Options -> Privacy and unchecked “Always clear my private data when I close Firefox” However, do not have the "Options" under my Tool on the Menu Bar (as attached). I then proceed to Preferences -> Privacy & Security but was not able to locate “Always clear my private data when I close Firefox” checkbox. My Security settings are as attached. Please help! Thank you millions!
Hoton allon fuska da aka liƙa

All Replies (1)

FredMcD
FredMcD
more options

Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out.


You may be in Private Browsing mode or told Firefox not to remember.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.

Macs: Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file. https://support&/#46;mozilla.org/en-US/kb/how-download-and-install-firefox-mac