Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Permissions page too large

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 8 views
  • Amsa ta ƙarshe daga cor-el

fletchrf
fletchrf
more options

There are a couple of web pages that when their permissions page pops up it is too large for the windowm and I cannot scroll down to agree or disagree. Tried the sites with Edge and no problem. Can anyone help please?

There are a couple of web pages that when their permissions page pops up it is too large for the windowm and I cannot scroll down to agree or disagree. Tried the sites with Edge and no problem. Can anyone help please?

All Replies (2)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json file.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/Profiles
  • Linux: *~/.mozilla/firefox/Profiles
  • Windows: %AppData%\Mozilla\Firefox\Profiles
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles
  • Windows XP: C:\Documents and Settings\<user>\Application Data \Mozilla\Firefox\Profiles\

Search for the above file. Then rename or delete it. Restart Firefox.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Can you attach a screenshot?

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?