Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

retrieve my saved passwords on Firefox after reinstalling windows

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 478 views
  • Amsa ta ƙarshe daga karimiplanner

more options

Hi everyone,

I have reinstalled my windows and lost my saved passwords on Firefox. I was wondering how I can retrieve them? Thank you in advance. Ali

Hi everyone, I have reinstalled my windows and lost my saved passwords on Firefox. I was wondering how I can retrieve them? Thank you in advance. Ali

Mafitar da aka zaɓa

Hi Ali, did you have a Firefox Account before, configured with Sync? I guess you already connected Firefox to your account and didn't get your logins back, so either Sync was not working, or the data was not stored.

Let's consider local files. Did you use the Windows 10 Reset feature that keeps your data in a folder named

C:\Windows.old

If you have that folder, this is the direction I'll suggest: https://support.mozilla.org/questions/1321847

Karanta wannan amsa a matsayinta 👍 1

All Replies (2)

more options

Zaɓi Mafita

Hi Ali, did you have a Firefox Account before, configured with Sync? I guess you already connected Firefox to your account and didn't get your logins back, so either Sync was not working, or the data was not stored.

Let's consider local files. Did you use the Windows 10 Reset feature that keeps your data in a folder named

C:\Windows.old

If you have that folder, this is the direction I'll suggest: https://support.mozilla.org/questions/1321847

more options

Hi jscher2000,

Thank you very much mate. I had a Firefox account but I had forgotten about it and made another one, but when you mentioned about syncing, I looked after it, synced it, and it's all good now. Thanks again.