Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattaunawa an rufeta kuma ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Back button returns me to the top of the page, not where I left off

  • 9 amsoshi
  • 2 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Kiki

lisa.rambarran
lisa.rambarran
more options

The back button returns me to the top of the page instead of where I left off when using my iPhone. It’s annoying to have to keep scrolling down and waiting for more of the page to load to find where I left off. Any idea how to fix this? Chrome also does this. Shopping on sites like Nordstrom Rack becomes so frustrating.

The back button returns me to the top of the page instead of where I left off when using my iPhone. It’s annoying to have to keep scrolling down and waiting for more of the page to load to find where I left off. Any idea how to fix this? Chrome also does this. Shopping on sites like Nordstrom Rack becomes so frustrating.

All Replies (9)

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administrator
more options

Hey Lisa,

can you specify on which website you experience such behaviour? I'm afraid if it's a special configuration from the website since I never have such an experience myself.

lisa.rambarran
lisa.rambarran Mai mallakar tambaya
more options

Nordstromrack.com or Wayfair.com. Most shopping sites.

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administrator
more options

I can use the back button just fine on those websites. Have you tried in Troubleshoot Mode - Diagnose Firefox issues using Troubleshoot Mode? I'm afraid there might be extensions that interfere your experience.

lisa.rambarran
lisa.rambarran Mai mallakar tambaya
more options

How do I run troubleshoot mode on iOS? I dont think iOS supports extensions

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administrator
more options

Aah, you're right. I forgot we're talking about Firefox for iOS. Which Firefox version are you using right now?

irksomeone
irksomeone
more options

I am having this same problem on almost every website - iOS 14.2.2 and Firefox 33.1 it is driving me insane as I am often moving back and forth on links while reading or shopping. Any help very much appreciated!!

An gyara daga irksomeone

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administrator
more options

Hey @irksomeone can you try to update to Firefox 34 and see if it solves your problem?

user117832739208530337066512665492095242388
user117832739208530337066512665492095242388
more options

Hi. Is this issue being looked into?

Am using the latest version of Firefox (38) on iPhone 12 and iOS 14.8, and get the same problem on every website I visit.

As said, it is really frustrating, so any further help would be greatly appreciated.

Thanks

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administrator
more options

Hi @PJ, please file a new question through https://support.mozilla.org/en-US/questions/new/ios with more detail about which website you get this issue from.

I'm going to lock this thread since it's >6 months old.