Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Cycling Log Ons

  • 5 amsoshi
  • 1 yana da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga FredMcD

more options

I cannot log on to secure sites. the sites cycle back to the log on screen after displaying the desired site briefly

I cannot log on to secure sites. the sites cycle back to the log on screen after displaying the desired site briefly

All Replies (5)

more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

I have deleted cookies and cleared the cache several time and it had no effect.

One solution had a method through the Settings menu to allow 3rd Party Cookies, but the steps in the solution did not exist on my (updated) version of Firefox.

Still looking for the answer. rds

more options

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia


If the problem goes away with the computer in Safe Mode, the problem is with one of the other programs on the system.

As a test, disable your protection programs.

more options

Still did not solve the problem. Had McAfee Support on phone & Proxy for 45 minutes. It is not their protection that’s blocking it. Any other suggestions?

more options

FredMcD said

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?