Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Inbox empty

  • 1 amsa
  • 1 yana da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga Matt

reinersmartin
reinersmartin
more options

Hi there,

I'm using Thunderbird for several years now and feeling good about it. My inbox has about 7.000+ mails. The files are stored on an external SSD-drive. In the morning of the 1st of July everything was fine, when I closed Thunderbird. In the afternoon when I opened Thunderbird, my inbox was empty. I thought of a malfunction, closed Thunderbird and started it again. My inbox was still empty and new mails were incoming. My inbox file has only 2MB instead of 2GB. I tried repairing the msf-file without success. My last backup is 4 months old... Is there any chance to recover my mails (with third-party tools)?

Best regards

Martin

Hi there, I'm using Thunderbird for several years now and feeling good about it. My inbox has about 7.000+ mails. The files are stored on an external SSD-drive. In the morning of the 1st of July everything was fine, when I closed Thunderbird. In the afternoon when I opened Thunderbird, my inbox was empty. I thought of a malfunction, closed Thunderbird and started it again. My inbox was still empty and new mails were incoming. My inbox file has only 2MB instead of 2GB. I tried repairing the msf-file without success. My last backup is 4 months old... Is there any chance to recover my mails (with third-party tools)? Best regards Martin

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

if the file is only 2mb and recovery from that source is most unlikely. but then Thunderbird is not meant to run with it's profile stored on an external device, despite some folk making it happen. It is not tested in that configuration.