Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Email not working

  • 1 amsa
  • 1 yana da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga sfhowes

budster1187
budster1187
more options

My computer crashed with Thunderbird open. After rebooting my computer all my data in thunderbird was gone. I reinstalled the program and still nothing. I went to Troubleshooting information and saw that the correct profile was there. I checked some of the folders in the profile and it seems like my data is all there. But opening Thunderbird only wants me to setup an account. All help is greatly appreciated.

My computer crashed with Thunderbird open. After rebooting my computer all my data in thunderbird was gone. I reinstalled the program and still nothing. I went to Troubleshooting information and saw that the correct profile was there. I checked some of the folders in the profile and it seems like my data is all there. But opening Thunderbird only wants me to setup an account. All help is greatly appreciated.

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

See if there's an older version of prefs.js:

https://support.mozilla.org/en-US/questions/1324156