cannot open my bank and pharmacy accounts
Hi...My Firefox account is up to date. I keep having the problem of not being able to open my bank account or pharmacy account. It's been happening for a couple of months.
So, I have to open up Chrome (Ugh) to log in to my banking & pharmacy accounts.
What could I be doing wrong?
Thanks! Julie
All Replies (1)
Please explain the problem in detail. What happens? What is/are the exact error message(s) ?
Make sure you are not blocking content.
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/
https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}