Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Browser issue

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga FredMcD

uam226
uam226
more options

I have problems when using websites.

Example,

When i try to chat with yahoo. There is a problem connecting to chat. If i open the browser in private window and try to chat with yahoo. There is no connection problem. If i open up google chrome there is no problem connecting to chat. I have a picture attached showing the difference when trying to connect to chat in normal mode and private browsing mode using fire fox.

Why do i have issues with normal browsing mode vs private browsing mode?

Another example, I tried purchasing something on Verizon but for some reason when adding items to my cart it didn't work. When i open private browsing i was able to complete my task.

Why do i have issues with normal browsing and i don't have issues with private browsing?

How do i reset browser to factory setting?

I have problems when using websites. Example, When i try to chat with yahoo. There is a problem connecting to chat. If i open the browser in private window and try to chat with yahoo. There is no connection problem. If i open up google chrome there is no problem connecting to chat. I have a picture attached showing the difference when trying to connect to chat in normal mode and private browsing mode using fire fox. Why do i have issues with normal browsing mode vs private browsing mode? Another example, I tried purchasing something on Verizon but for some reason when adding items to my cart it didn't work. When i open private browsing i was able to complete my task. Why do i have issues with normal browsing and i don't have issues with private browsing? How do i reset browser to factory setting?
Hoton allon fuska da aka liƙa

All Replies (1)

FredMcD
FredMcD
more options

Some add-ons are not active when using Private Windows.

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.