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Paypal not working

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  • 1 yana da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga FredMcD

sdc14
sdc14
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Hello I've used FF for many years and I really like it, but I am having a problem that if I can't fix will mean I will have to migrate to a different browser.

For some time now, I can't get paypal to work when I am trying to pay for something. So, If I am trying to buy, say, a pair of trousers from Bigman.co.uk, I get to the payment page and select paypal. The screen then goes blank and is replaced by the Paypal loading blue circle that rotates round and round ... and never stops.

I can visit the same site with eg Chrome and the paypal link works fine.

I can log in to paypal from Firefox directly, but not from another site where I am trying to buy something. Any ideas on how I can fix this please?

Many thanks in anticipation..... Sam

Hello I've used FF for many years and I really like it, but I am having a problem that if I can't fix will mean I will have to migrate to a different browser. For some time now, I can't get paypal to work when I am trying to pay for something. So, If I am trying to buy, say, a pair of trousers from Bigman.co.uk, I get to the payment page and select paypal. The screen then goes blank and is replaced by the Paypal loading blue circle that rotates round and round ... and never stops. I can visit the same site with eg Chrome and the paypal link works fine. I can log in to paypal from Firefox directly, but not from another site where I am trying to buy something. Any ideas on how I can fix this please? Many thanks in anticipation..... Sam

All Replies (1)

FredMcD
FredMcD
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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


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