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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Too young (account creation failed)-SOLVED

  • 1 amsa
  • 1 yana da wannan matsala
  • 7 views
  • Amsa ta ƙarshe daga cor-el

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when creating firefox account, i entered 0 as my age, because i saw no reason for ffox to ask for this private info. after that, firefox told me i am too young to have an account and there was no way to go back!

just another horrible act on ffox part that does not surprise me at all after seeing so many :(

if this happens to you, here is the solution: find the firefox cookies and delete them (see image)

when creating firefox account, i entered 0 as my age, because i saw no reason for ffox to ask for this private info. after that, firefox told me i am too young to have an account and there was no way to go back! just another horrible act on ffox part that does not surprise me at all after seeing so many :( if this happens to you, here is the solution: find the firefox cookies and delete them (see image)
Hoton allon fuska da aka liƙa

All Replies (1)

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I think that it should normally possible to close and restart Firefox to recover from this mistake.