Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox interchange not accepted by large corporations

  • 3 amsoshi
  • 2 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga FredMcD

more options

I want to use Firefox. I like Firefox. But more and more, as I try to work with large corporations, Firefox won't work with their sites. Example: I tried logging into my FedEx account today and had problems. So I called FedEx customer support, and the fix was to use another browser. Firefox used to work with my FedEx login!? Many e-tail companies will not accept my credit info through Firefox - so I switch browsers - and no problem. Why is this?

I want to use Firefox. I like Firefox. But more and more, as I try to work with large corporations, Firefox won't work with their sites. Example: I tried logging into my FedEx account today and had problems. So I called FedEx customer support, and the fix was to use another browser. Firefox used to work with my FedEx login!? Many e-tail companies will not accept my credit info through Firefox - so I switch browsers - and no problem. Why is this?

All Replies (3)

more options

Please explain the problem in detail. What happens? What are the exact error messages?

Also, Please provide a public link (no password) that we can check out. No Personal Information Please !

more options

Here is an image of the FedEX LogIn page I had problems with today.

more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.